Cancellation Policy
Date: 1 Jan 2024
Refunds and Cancellations Policy
At TraderBuddy, we aim to provide the best experience to our users. Below is our policy regarding refunds and cancellations:
Free Lookup Period
- All services offered by TraderBuddy include a 15-day free lookup period.
- During this period, users can evaluate the services without any obligation.
- If you choose to cancel the services within this 15-day window, you may do so by sending an email to contact@traderbuddy.in with your request.
Cancellation Requests
- Cancellations can be requested at any time by emailing contact@traderbuddy.in.
- Please include your account details and the reason for cancellation in your email to help us process your request promptly.
Refund Policy
- Refunds for cancellations made during the free lookup period or under exceptional circumstances will be processed within 5-7 business days after the cancellation request is approved.
- Refunds will be credited to the original payment method used during the transaction.
Additional Notes
- TraderBuddy reserves the right to decline refund requests that do not comply with the terms stated in this policy.
- For any assistance or clarification, our support team is available via email at contact@traderbuddy.in.
We appreciate your trust in TraderBuddy and are committed to providing a seamless and transparent experience.